How long will my order take to arrive?
Delivery to the USA, Australia, Canada and most countries in Europe takes between 5-15 working days from the time of dispatch depending on your location, with a 1-3 working-day processing time in our warehouse. You can expect to receive your order within 8-20 working days after purchasing.
Delivery to all other countries takes between 5-21 working days after dispatch depending on the location.
Please note the current pandemic events may incur a delay in the transit of your order. We are working closely with our couriers to monitor potential delays, but at this stage we cannot yet guarantee on-time delivery. Please consider this when placing your order. COVID-19-incurred delays don't grant refunds.
Can I cancel my order?
All orders have a 24-hour cancellation window. If you request a cancellation within 24 hours of your order being placed, it will be processed without any problems.
After 24 hours we cannot process order cancellations. If this is the case, you may still return your order upon receipt.
If you need to cancel or return your order, email us at firstname.lastname@example.org